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German Speaking Customer Support - non voice

Job Description

German Speaking Customer Service Administrator Non Voice

Cambridgeshire, England

£20,000-23,000 + relocation assistance.

 

Job Responsibilities

The role will include but is not limited to

Replying to customer requests through email via a ticketing system

Process orders through non voice channels (quick orders, web orders, faxes)

Making phone calls to German speaking customers when required to resolve any issues

Be available when requested to receive in-coming German speaking customer queries via telephone (Voice customer service requests).

 

Skills required:

Strong customer service experience

Fluent in German and English

Strong communication skiils

 

Remuneration

Salary - £20-23k per year depending on shifts.

Relocation assistance – flight paid and 1 month’s hotel accommodation provided.

 

Recruitment Direct is acting as a recruitment agency

Ref: sm950495049ca

Location

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