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German speaking Export Customer Service Adviso

Job Description

Advancing People - Multilingual Recruitment Specialists are now working with a leading manufacturer based in Exeter who are recruiting for a German speaking Export Customer Service Advisor for their busy Export Department.

As a German Speaking Export Customer Service Advisor it will be your responsibility to deal with customer queries resulting from orders across the European market.

Roles & Responsibilities:

  • Receive telephone calls incoming calls
  • Deliver high quality customer service in a professional manner
  • Assist with new customer’s enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Respond to and solve customer queries
  • Process customer credits
  • Support and liaise with Sales Representatives
  • Liaise with warehouse/carriers to distribution
  • Keep customer data up to date
  • Assist credit control department

Person Specification:

  • Fluent in German & English
  • Proven customer service/Sales order processing
  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Accurate keyboard/computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual salary of £17,000 + attractive company benefits.

Apply now!

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.



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