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German speaking IT support agent needed

Job Description

What is the job?
The German IT support agent will be providing technical support for one of the most successful online services worldwide. The German IT support agent will provide technical support both by phone as well as by email. The job will require you to deal as well with some English customers so excellent English is required. Furthermore the German IT support agent will become part of a very successful team that has been growing non-stop over the last number of years so excellent career opportunities for those who want to progress.

Who is our client?
Our client is an Irish-owned company that is aggressively growing and has some of the most exciting companies as its customer. Due to expansion of one of their key-clients they have created a large number of language jobs in Cork which they are looking to fill throughout the year.

Who are we looking for?
The job of German IT support agent will require you to troubleshoot a range of IT problems with online applications and SAAS solutions. You have gained knowledge of a range of Internet tools and solutions and are keen to improve this knowledge. Furthermore you are near native German and have excellent English.

Where is this language job based?
Already the home to a large number of multilingual speakers, Cork has plenty to offer, such as a vibrant nightlife, while some of Ireland's most stunning scenery is just a short drive away. As a city, Cork is sports crazy with football, rugby and Gaelic Games all well supported by both locals and visitors alike.

Interview process and salary
The interview process will involve an initial quick phone screen while will be followed by a technical test. The next step will be an in-depth HR interview and the final stage of the process will see applicants screened by a manager. The salary is €23100 and a relocation package will be offered.

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