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|Recruiter Name||Nordic Jobs Worldwide|
|Job Title||German speaking movie streaming support to Barcelona!|
|Job Type||Permanent Contract, Full-Time Position|
|Our Reference||Germas CS|
|Date Posted||about 2 months ago|
Would you like to join a multicultural team in Barcelona? Are you looking for a job full of magic and joy?
We are glad to invite you to work with a new movie streaming platform from the United States, that has come to conquer Europe! We are looking for native German-speaking Customer Experience Advocates, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management.
Your main responsibilities will be:
- Assisting customers through phone and/or chat about account management, billing issues, content and basic site, and application navigation.
- Providing account and application support to our clients, specifically with regards to software functionality and troubleshooting of system configurations and network settings.
- Giving accurate and real-time responses to client inquiries
What will you bring?
- Experience using Windows Operating Systems
- A positive and can-do attitude
- Communicate effectively and professionally with others
- Strong time management skills to ensure productivity
- Value accountability across the board and take ownership of issues from start to finish.
- High school diploma, plus one or more years of experience in customer service or technical support
- Native level of German
- B1-B2 level of English
- Be able to multi-task and have strong interpersonal skills.
- Demonstrates clear and concise communication.
Why should you apply?
- We offer a full-time position. (different shift available Mon - Sunday 8am - 12am rotating shifts)
- Salary: 24.000€ gross/year
- Relocation Package to help you settle in Barcelona
- Long-term contract
- After work activities with colleagues from all around the world.
- Individual career paths and opportunities to grow within the project.
- Modern offices with amazing views located close to the beach.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
- You will have the opportunity to be part of a multinational company, with presence in more than 80 countries
- Video of the office: https://www.youtube.com/watch?v=oWEE7SgYuXE
If this sounds like your next career move, please get in touch!
About Multilingual Jobs Worldwide:
We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
Ref: Germas CS
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