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German speaking Order to Cash Expert

Job Description

We are currently looking for an experienced professional, with strong interest in end-to-end order to cash/logistics function. Our partner offers an excellent package, development opportunities and a prestigious company to work in addition to the complex and motivating role.



  • Provides proactive customer service and commercial support to internal and external customers for orders, order management and logistics
  • Full scope of export management: Order clearing, coordination of delivery, negotiation of customer claims, complaint handling, arrangement of product substitutions/returns
  • Initiation of billing, and internal and external correspondence
  • Provides additional commercial support ad hoc customer data processes, pricing analysis
  • Tracks, maintains and documents general and specific customer conditions (contracts and conditions, bonus agreements)
  • Defines and ensures efficient processes in the ERP and order management systems
  • Drive customer loyalty through increased productivity, improved value and through a high performance culture
  • Be the first point of reference for customers for all types of commercial requests: solve complex, high impact challenges
  • Be able to provide both in-country and cross border support as needed



  • Fluent English and German language skills
  • Minimum 4-5 years of professional experience in order and export management
  • In depth knowledge of computerized order management processes, SAP and/or ORACLE BPCS, CRM or similar
  • Hardworking, team player
  • Great communication skills
  • Multitasking skills, flexibility
  • Eagerness to grow
  • Cultural awareness
  • Customer oriented personality
  • Valid EU work permit


How to apply:

If you are interested please send your English Resume in WORD FORMAT to e-mail address.

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