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We are currently expanding our Outbound team with another energetic and target driven German speaking agent. In this role your goal is to make contact with our passive players by phone and offer promotions and incentives to re-activate their accounts.
You will work closely with our Loyalty team who will update you on the latest campaigns we are running in the German and Austrian markets. You also make sure to regularly report your activities and results to the Head of Outbound. Our Outbound team consists of a multicultural group of outgoing and down-to-earth individuals from over five different nationalities.
- Be able to think proactively and speak to each customer as an individual.
- Excellent phone etiquette and demeanor is required.
- Good level of written and verbal skills in English is required as well as a native level of German
- A minimum of 6 months experience from a high volume call center with a strong emphasis on outbound sales/service calls is a plus.
- Experience from customer support is considered valuable.
- Highly motivated with the ability to manage your time effectively.
- Clear thinking with the ability to take initiatives and solve problems.
In this role, we are looking for someone with an energetic and driven personality, with a strong entrepreneurial spirit, who embraces the possibility of truly making a difference within our organization. Be sure to apply if you want to make a mark in our company’s success story!
Monday-Friday (Office Hours)
Competitive Guaranteed salary + great commission and bonus structure. Besides a competitive salary we also offer a gym benefit, health insurance and modern and relaxed office environment. If you are not based in Malta we will also provide you with a relocation package.
**Applications in English only please.
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