Get similar jobs by email Register →
Be Part of It:
This opportunity is with a huge player in the Vaping industry. It is a standout role within one of Portugal’s most enviable companies to work for due to the wide variety of employee benefits they offer. This client is a global outsourcing partner who represent some of the most well-known brands in the world. Our client has a highly diverse workforce and offer a fun yet professional working environment, which includes company owned accommodation.
The kind of candidate that this client is looking for is a good leader and motivator with a preferred background in the Customer Service Industry. The successful candidate will be responsible for managing and motivating a team of employees so the client is in search of someone who can easily take control in a regulated environment. Some of the tasks you will be expected to undertake daily are:
• Ensuring that SLA’s are being met by monitoring productivity, calls, breaks, abseentism, annual leave etc.
• Keeping your team motivated and providing ongoing feedback on performance and how to improve
• Support less experienced team leaders and act as a mentor providing training and support when necessary
• Ensure that targets are being met by your team and that the team is sufficiently motivated to meet these targets
• Support the unit manager in any administrative tasks deemed necessary
• Have the ability to step up into the unit manager role when required
• Fluency in German and English
• Previous management experience within a Contact Centre environment
• Excellent written and verbal communication skills
• Ability to deliver results within challenging timescales
• Sales experience is preferred (outbound calls experience, or any commercial experience).
• Excellent leadership and people management skills
Up for the Adventure?
Then get in touch with us today, we can’t wait to hear from you
Sorry, this job post it's no longer available
- German Speaking Customer Service Dublin for Industry Leader
€22000 - 25000 per annum + relocations package + benefits
Job Summary Calling all entry level German speakers with a drive to succeed and grow! Here is a German speaking Customer Service job with a sales twist - work for one ...7 months ago
- Team Leader (Contact Centre)
Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in...7 days ago
- Sales Team Leader (Dutch)
Do you have proven experience in leading sales teams? Are you a positive and enthusiastic person, ready to go the extra mile? Then this position is for you: The Compan...3 months ago
- German Speaking Customer Service - Dublin
€22000 - 24000 per annum
Love capturing the moment? If you speak German & like helping others with their techy gadget then this is a great job for you. We are looking for a Dutch customer serv...about 2 months ago
- German Speaking Customer Service Rep - Limerick
€24000 - 25500 per annum
German speaking Customer Service Representative wanted here in Limerick, Ireland. For those with an affinity to help others and love that each day could bring somethin...2 months ago