Get similar jobs by email Register →
|Job Title||German speaking teamleader need for IT helpdesk|
|Job Type||Temporary Contract, Full-Time Position|
|Date Posted||over 1 year ago|
What is the job?
As a German teamleader or Helpdesk supervisor you will be looking after the people management of an IT helpdesk. You will supervise around 10 to 15 German helpdesk agents who provide technical support via phone, email and remote desktop solutions. Your tasks will include call monitoring, coaching new and existing employees, maximising SLA's, introducing new policies and procedures, solve escalated issues and tickets.
Who is our client?
Our client is a growing business solutions provider who is slowly expanding into Europe. From their office in Krakow they employ around 400 people and are constantly winning new projects for which they need new employees. Current roles we are recruiting for are all created due to growth.
Who are we looking for?
As a German teamleader you need to have 1 to 2 years experience in supervising an IT helpdesk. Therefore you need to have excellent knowledge of trouble shooting issues on hardware, software and hand held devices. Furthermore you have excellent people management skills and have a proven track record of achieving and exceeding team targets. Furthermore you will have near native German and excellent English.
Where is this language job based?
This job is based in Krakow. It is the 2nd largest city in Poland and has lots to offer. It is one of the oldest towns in Poland and has therefore history and beautiful architecture on offer. It has plenty of nightlife on offer and is a great place for some one who wants quality of life.
Interview process and salary
Depending on where you are phone or face to face interview will be conducted. The salary will be confirmed in the interview process. Startdate is ASAP. Location Krakow, Poland
Sorry, this job post it's no longer available
- German speaking Admin job for High Profile Insurance
€25000 - 50000
What are we looking for? We are currently looking for a go getter longing to work abroad: to work in Dublin Ireland, as we are looking to fill a German speaking admin ...3 months ago
- German Speaker Wanted in Cork for IT Support
€24000 - 25000
What are we looking for? That’s a good question, if you speak German and have a good level of English, with a genuine interest in technology, then we want to talk to y...about 2 months ago
- German Speaking Telephone Interviewer Featured Job
Market Research Telephone Interviewers Required GDCC is a telephone research company which operates in London, Istanbul and Rotterdam and is one of the largest leaders...3 months ago
- German Speaking Telephone Interviewer
Market Research Telephone Interviewers Required GDCC is a telephone research company which operates in Istanbul, London and Rotterdam and is one of the largest leaders...3 months ago
- Croatian Speaking for Market Research
Market Research Telephone Interviewers Required GDCC is a telephone research company which operates in Istanbul, London and Rotterdam and is one of the largest leaders...about 2 months ago