Get similar jobs by email Register →
For this German teamleader job in Cork you would manage the day to day activities of our client’s customer service agents by helping, training offering IT Support, guidance and advice to them. As the teamleader your main priority will be to work on reaching SLA’s and KPI’s.This teamleader role is looking for an enthusiastic German speaker with a proven track record in team management. We are looking for someone who has a genuine interest in working in Cork and looking to earn around €27,000 - €30,000 gross per year.
What will you do in this job?
As the German teamleader you will be actively promoting and supporting team cohesiveness in order to build a strong team and increase overall team productivity. Keeping up with daily management activities is important too. You will be training employees in workflow activities i.e. coaching them on how to route customers to the relevant department. You will also be actively evaluating these workflows and looking for actions to take for improvement.
In order to stay up to date with customer needs our client will have you spending a certain amount of time per week working in the customer service team. Other tasks include supporting and motivating your team to meet targets, prioritising jobs when needed lead in certain projects and being the main point of contact for clients where you liaise regularly with them in order to promote good customer relationships
Who will you be working for?
Our client is an Irish owned outsourcing company that provides customer service and technical support solutions to a number of countries worldwide. They are constantly growing, and thanks to that we can offer you a job as a Teamleader once you speak German of course.
The project that they are looking for you to be a part of is for an exciting media company where you will become a team lead and strive for excellent customer experience as well as working towards a more efficient and productive team.
Who are we looking for?
We are looking for someone who has a near native level in German and who also has a good level of English. You have a proven leadership skills where you can motivate and support your team when needed, identifying problems and working towards a solution.
You are an excellent team player with great communication skills in both English and German. You are target driven and work hard to excel and exceed given targets.
You have a good working knowledge of solution design process and operating models, and you have strong problem skills.
Where would you be working?
This particular German teamleader job is based in beauty that is Cork, a county that is proud in supporting the GAA (Football, Hurling, Rugby) the list goes on, but the games all come action packed and full of excitement, you will find yourself loving them too. Cork is already home to a number of multilingual people, so imagine the diverse and multicultural environment that awaits you, all those amazing people that are waiting to meet you, that can go with you in exploring the beauty that is Cork.
Interview & Salary
For this German teamleader role there will be a quick phone interview that will be followed by an online language test (French). Next you will sit an in depth interview with our clients HR manager through Skype.
If you are successful you can expect a yearly salary of around €27,000 - €30,000 gross and great news, there is a relocation package on offer of €285 that comes along with your first monthly salary.
But wait, we’re not finished there are extra benefits with this team lead job you will receive €500 extra travel vouchers a year and there is an annual bonus of up to €1000 based on your performance of course.
If you are interested in this German teamleader job DON’T FORGET to register with us and APPLY.
Sorry, this job post it's no longer available
- German Customer Service Agent Wanted in Brno
€31000 - 31000 gross per month
Want to learn more about the Brno Dragon? Well if you speak near native German and have a good level of English - You Can! We are looking for German speakers with cust...2 months ago
- German Customer Service Specialist - Cork
€22000 - 23400
Job Summary So you are looking for an opportunity to work in Ireland? How does a job in customer service sound? A job in Cork for an amazing employer based in the seco...16 days ago
- German B2B Customer Service Representative – Cork
€24000 - 32000
German speaking B2B Customer Service Representative wanted here in Cork, Ireland for a large player in the pharmaceuticals sector. If you have previous experience in t...16 days ago
- German Customer Service Job - Cork City
€24000 - 24500
Job Summary Here we have a great job opportunity for German speakers looking for the chance to work abroad and gain some valuable experience. This is a job where we ar...8 months ago
- French speaking Customer Service for Holiday lovers - Cork
€22000 - 23000
Job Summary This particular Customer Service Job is for a French speaker who enjoys Holiday planning and tourism and is based in Cork. An enthusiastic French Customer ...5 months ago