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German speaking Technical Support

Job Description

Supporting a global brand - you will be a member of the Technical Support team with plenty of potential to develop your career.We are looking to recruit talent for our English and Multilingual teams.


Your Responsibilities:

  • Support business customers
  • Gather information, troubleshoot and resolve issues of all types
  • You should have a strong customer service background
  • You should also have a passion for customer satisfaction
  • You should possess exception attention to detail
  • You must have strong communication skills by phone or e-mail
  • You should enjoy working in a fun team environment and be able to meet and exceed personal targets


Our Requirements:

  • A working knowledge of DNS
  • Familiarity with Google Apps is an advantage
  • Experience with Windows desktop and server
  • Experience of Networks
  • Troubleshooting experience
  • An understanding of Webmail
  • Previous experience of customer facing technical support would be a distinct advantage
  • Fluency in both Norwegian and English (both written and oral)


We Would Like:

  • Excellent time management with the skills and ability to prioritise workloads
  • Self-motivated with a high level of initiative and attention to detail
  • A team player with excellent interpersonal skills
  • Committed to continuous development
  • Quality focused



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