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German Speaking Telesales Agent (Current / Existing Customers) - Permanent contract

Job Description

At National Pen we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 14 working languages, we provide a very diverse and multi-cultural environment in which to work with ongoing training to provide you with the tools to be successful.


German Speaking Telesales Agent (Current / Existing Customers)


You will be required to sell a range of National Pen product to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.


  • Phoning customers from existing customer database and generating increased sales
  • Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
  • Calling customers from existing mail orders received
  • Entering orders on database and Up-selling live to customers
  • Strengthen existing National Pen relationship with its high-value customers
  • Participation in product projects when required
  • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
  • Verifying the order and customer details on-line
  • Any other duties/projects as directed by Senior Management


  • Minimum of 1 year experience in sales, building relationships with key decision makers
  • Skilled negotiator
  • Have the ability to maintain professionalism under pressure
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
  • Self-motivated and goal oriented
  • Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization
  • Be a good team player
  • Be fluent in German
  • Good English

To apply please send your CV to:

Job type: Permanent, full-time 

Normal Hours of Work: 39.5 hrs per work – Day Shift is from 8.00 am to 4.30 pm Mon to Fri.

Salary: Starting Salaries from €25,000 basic per annum plus sales commission of €100 - €500 per week (depending on targets reached) = €30,000 - €35,000 OTE uncapped commission depending on targets reached.

Additional benefits:

  • Paid Holidays
  • Parking
  • Relocation package: we pay for flight ticket to come to Ireland up to €150 with 2/4 night’s accommodation
  • Bonus
  • Vouchers
  • Staff discount
  • Sports & Social Club



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