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German Speaking VIP Manager

Job Description

We are looking for a German VIP Account Manager to sunny Cyprus!

 

Why move to Cyprus?

Living in Cyprus is a “dream come true” experience. Imagine living on an island all year round, where most people can only enjoy a short holiday. Cyprus has an amazing coastline and beaches and the great weather to enjoy this all the time. The rich and ancient culture of the island make living in Cyprus a truly unique experience. The great quality of life here has attracted many Northern Europeans and you can enjoy a great international atmosphere living here and can improve your language skills. The city of Limassol, where our client is based, is the second biggest in Cyprus and has a lot to offer: a beach in the center of town, nightlife, restaurant and bars. Living in Cyprus is very affordable and frees up a lot of your cash for fun activities!

 

About our client 

Our client is an online marketing agency, delivering online services in consumer advertising, customer support, customer retention and data analysis. They offer their clients a range of interactive marketing solutions that combine a consumer-oriented approach to acquisition and retention programs together with sound profit based business models. They work together with their clients to create personalized business plans and service packages for each particular client.

 

 Job Description/Duties

  • Taking care of VIP Customer queries in a timely and accurate manner.
  • Monitoring the performance of clients and proactively target clients to increase performance.
  • Performing outbound sales calling to targeted groups of clients within their portfolio.
  • Monitoring the day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.
  • The company offers an excellent work environment and an attractive salary package, with a good base salary and commission on top, depending on qualifications and experience.
     

Required Skills

  • At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
  • Experience within the online iGaming industry
  • Fluency in German and English 
  • Excellent writing skills.
  • Ability to multi-task, self-manage their workload and work under pressure.
  • Proven telemarketing experience
  • Service and Marketing minded.
  • Strives to meet targets and deadlines.

 

Benefits

  • 1 month fully paid training to prepare you for your new role
  • Fixed salary with monthly bonus
  • Full time contract
  • Relocation Package: Free accommodation between 2 to 4 weeks
  • 2 annual flight tickets to your home country up to 250 Euro for a return flight
  • Monthly rent allowance of 300 Euro net per month
  • Medical insurance
  • Great family atmosphere in the office
  • Career opportunities within the company
  • Assistance in finding accommodation etc.

Ref: KPAX VIP

Location

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