Get similar jobs by email Register →
What are we looking for?
For our client based in Krakow, we are looking for a German speaking Teamleader, with previous experience in the area of customer service and communications.
What will you do in this job?
Under the Teamleader role you will be responsible able to coach and evaluate fellow employees. Within this role, it will be your job to give constructive feedback to agents on communication skills and basic German language issues. Set and meet departmental productivity requirements i.e. number of calls monitored.
Who will you be working for?
Our client is a business solutions provider based in Krakow and is currently expanding throughout the EU. With employing over 500 people and winning awards based on their good service, they are currently looking for German speakers to fill this Teamleader job to aid them in their expansion. Our client prides themselves on being well known for encouraging their employees to grow, supporting innovation and restricting their employees to a rigid job description.
Who are we looking for?
This Teamleader job is for those who speak fluent English and have a high level of German and have excellent communication skills in both written and verbal. Having previous experience in retail is crucial. Have the ability to evaluate fellow agents and coach them where necessary.
You know your way around MSOffice and a general knowledge of the SLA metrics and client expectations. It is also important to be able to anticipate customers both internal and external’s need. All the while maintaining an outstanding level of Geman customer service.
Where would you be working?
This German speaking job is based in Krakow Poland. A capital city that is well known for its friendly atmosphere, excellent public service, its beauty, and outdoor activities.
It is a city that can excite and help you relax, depending on what you wish to do, Krakow can, after a hard day as the office Teamleader help you unwind and get ready for the next action packed day.
Interview & Salary
For this Teamleader job there is no need to fly over for the interview as it can take place over the phone. If successful you will then be asked to sit a technical and language evaluation.
If you happen to live in Krakow, the interview process is a little different, there will be a face-to-face interview and you will also sit a technical and language evaluation, all on the same day. The salary will be confirmed in the interview process.
Here at Careertrotter we love finding you a job that you will love, and what’s not to love about these benefits our client offers its employees, for example a multisport card that gives you free entrance into gyms and pools, lunch vouchers for those who have 9 hour shifts, a transportation allowance (may vary), sport days, language courses and more
If you answered yes to the above more than once then we want to hear from you especially if you speak German and want to be the next Teamleader in Krakow.
Sorry, this job post it's no longer available
- German Customer Service - Krakow - NO Experience Needed
€5400 - 5600 gross per month
Job Summary: Recently graduated? Are you looking for an experience abroad?, one that allows you to see more of the world as well as grow your career? If so, check out ...2 months ago
- German Speaking Team Leader
€20000 - 30000
Be Part of It: This opportunity is with a huge player in the Vaping industry. It is a standout role within one of Portugal’s most enviable companies to work for due to...5 days ago
- German Customer Service Agent Wanted in Brno
€31000 - 31000 gross per month
Want to learn more about the Brno Dragon? Well if you speak near native German and have a good level of English - You Can! We are looking for German speakers with cust...about 2 months ago
- German Customer Service in Sporting sector - Dublin
€21000 - 22000 per annum
German speakers interested in sporting goods and sports itself - we would love to talk. A major sporting brand is looking for German speakers to join their customer se...27 days ago
- German Job in B2B Customer Service - Cork
€28000 - 35000
Job Summary Calling all German speakers who fancy working in Cork, Ireland. Careertrotter has a new B2B German Customer Service job on offer where you can earn between...3 months ago