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German Tech Support Agent Wanted in Dublin City Center

Job Description

Job Summary

Speak German & looking for the opportunity to grow both professionally and personally?

With our client here in Dublin City Center you certainly can - with a strong believe that their teams are their greatest asset, you know you will receive all the help and support you need to grow your career.
We have a great Tech Support job here in Dublin for the tech savvy individual looking for a new opportunity abroad. If you like a challenge & are ok with answering inbound calls and emails from customers with technical issues then keep reading & don't forget to apply today.

What will you do in this job?
Within this German Tech Support job you will be responsible for the day to day support of customers via phone and email, you will investigate and offer solutions in a timely and efficient manner, always focussing on giving an excellent customer experience. Where needed you will escalate issues to Tech Support (Level 2) team, work as part of a close knit team and aim to reach both personal and team weekly and monthly targets.

Who will you be working for?
How does working for an Irish owned company Whose sole goal is to deliver an amazing experience for Both Their Clients and Their Employees sound? A Company That supports innovation and creativity amongst employees Their on equal opportunities employer who support around 15 different languages ​​and have up to 30 different nationalities working for them. Our client is currently looking to expand and this is why we are looking for a German speaker to join their Tech Support Centre as a first level support agent as soon as Possible.

Who are we looking for?
For this Tech Support Job we are looking for you to have a near native level of German and an excellent level of English. You have A+ communication skills in both languages - both in written and verbally.
You are customer focussed and have excellent attention to detail. You have some previous Tech Support experience know your way around using WIFI enabled devices and products. You work well with handling a number of tasks at the same time and you are ok to work in shifts.

Where would you be working?
This German tech support job is based in the beautiful capital city of Ireland: Dublin. Being the most populated area in Ireland Means That You Always Have Something to do, from visiting the zoo, lounging in Phoenix Park or St Stephen's Green, go shopping in the many stores in the city center, or simply relax in Dublin's many restaurants and / or cafés. With a rich history, Dublin has many tourist attractions: such as the Molly Malone statue, the Papal Cross and the Guinness Storehouse.

Interview & Salary
The Interview Process Involves a quick phone screening that will be Followed by 2 tests, Which are a German and English language and then a technical test. If you are successful in the previous steps there will then be in-depth interview Skype.

Your salary if you get this German IT Support job will look something along the lines of €26,000. Of course For Those of you who are currently living abroad the company is offering a relocation package of up to € 330 Not too shabby eh?

If you have any questions about this German job in tech support please do not hesitate to contact us on +353 15 24 24 20.
If you like what you see then APPLY TODAY and send us your CV in English.
Pssst did you know we also have a
​Why not check it out today & don't forget to tell your friends.

Ref: JN -012017-2272


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