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German Technical Customer Service Advisor

Job Description

Are you interested in new technologies? 
Do you like helping others with their technical issues? 
Would you like to work in a stable and multicultural environment? 
Then you might be the perfect candidate for us! 
We are currently looking for a Technical Customer Service Advisor for one of our clients, leading company in printing technology. 

What you would do:

·First Level technical support of the following products: printer, scanner, digital camera, data- and video-projectors among others, for consumers and business customers 
·Presales support and provide accurate information about the products
·Reseller support 
·Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base

What we are offering:

·15.938,37 Euros gross/year + bonus (up to 1.680 euros) gross/year. 
·Full time shift: 39 hrs/week, Monday to Friday 9:00-18:00
·Real possibility to grow within the company 
·International working environment
·The work is located in Barcelona Center 
·Free Spanish/Catalan classes in a Certified Institution

What we are looking for:

.German native speaker
.Fluent English
·Knowledge of operating systems (Windows, Macintosh OS), networks and hardware components
·Preferentially technical background or technical formation 
·ExPerience in troubleshooting
·Interest to learn and apply new technologies 
·Ability to operate in high pressure situations 
·Excellent communication skill and listening skills 
·Team player 
·Preferably experience in sales

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation



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