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German Technical (Hardware) Support for an international company

Job Description

This is a non-typical technical support job in the South Netherlands where you as a German speaker won’t be required to provide an IT Support or Networking support to your customers. Instead you will support wireless thermostats, boilers and HVAC devices. In this German language job you will be expected to solve occurring issues with the mentioned devices over the phone and via email. Therefore you are expected to use your previous knowledge and have a good understanding of home electronics’ products. Moreover, as a German Hardware Support Representative you will maintain the customers’ database and ensure that your clients are well-looked after, their problems resolved or forwarded to the relevant department.

Who is our client?

Our client is an international company specialised in hard and software IT support services. It is connected within more than 30 countries and communicates in different languages. As a German IT support specialist you will be working in an international work environment with people all over Europe. The company has its HQ in the South Netherlands and is for 20 years a successful player at the multilingual IT support market.

Who are we looking for?


You are very welcome to apply for this German Technical Support job in the South Netherlands if you meet these criteria: 

- 1+ years of experience in Hardware Support in a contact centre environment 
- German on a near native level plus excellent English 
- Knowledge of and interest in home electronics, especially in heating and cooling devices 
- Ability to start this language job in the Netherlands as soon as possible


Where is this language job based?

This German technical support job is based in a town in the South of the Netherlands that has good railway connections to Eindhoven, Breda and Rotterdam. It is a picturesque town with its own history that looks back into the Middle Age and is still represented in cathedrals, monasteries and churches. During the year you can also experience a variety of festivals that take place in neighbouring cities. So if you are looking for a nice place to have a Multilingual technical support job in the Netherlands; this town is a great place to be!

Interview process and salary

To get this technical support job you do not have to travel to the Netherlands; all interviews will be completed via Skype and phone. You will be mainly tested to assess your Hardware knowledge. The annual salary for this Itechnical support job is €22,100 plus you will be offered a relocation package up to €700 while relocating to the Netherlands.



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