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German Technical Support Agent for New & Fast growing team

Job Description

Job Summary
Work here in Dublin city for a proud Irish owned company that is making some serious headway in the Outsourcing sector. They have a new Client on board that is based in the health industry. We are currently looking for German speakers to join this fast growing team - so if you are looking for career progression and a chance to live & work in Dublin - Keep reading & don't forget to apply.

What will you do in this job?
In this German Technical Support role you will get the chance to work alongside one of the most successful online services in the world, where you will be providing Technical support through both phone and email. In this technical support job you will be required to provide IT support through both English and German so we do ask that those who speak near native German and who have a great level of English apply. What's great is you will be part of a team who that has been growing nonstop over the last number of years so career growth is a very strong possibility. This German speaking technical support job gives you a great opportunity to grow both your skills and your career.

Who will you be working for?
Our client is an Irish owned outsourcing company that provides customer service and technical support solutions to a number of countries worldwide. They are constantly growing, and thanks to that we can offer you a job in technical support once you speak German.
The project that they are looking for you to be a part of is for an exciting media company where you will become a part of the IT support team.

Who are we looking for?
First of all we are looking for a near native German speaker who also has an excellent level of English and that you can comfortably speak both German & English over the phone and via email. As you will be required to troubleshoot a range of technical problems with online applications and SaaS solutions we are looking for someone who has gained a good knowledge of a range of internet tools and solutions. That you are always eager to learn new things especially in the world of IT support. A German speaker with a good working knowledge of the software side of IT is preferred.

Where would you be working?
This German job as a first level support agent in technical support is based in the beautiful capital city of Ireland: Dublin. Being the most populated area in Ireland Means That You Always Have Something to do, from visiting the zoo, lounging in Phoenix Park or St Stephen's Green, go shopping in the many stores in the city center, or simply relax in Dublin's many restaurants and / or cafés. With a rich history, Dublin has many tourist attractions: such as the Molly Malone statue, the Papal Cross and the Guinness Storehouse.

Interview & Salary
After you have clicked apply what's going to happen is, a quick phone screening, and then language test (German). You will be required to sit a technical test, because after all this is a IT support job, lastly there will be an in-depth interview through Skype and in your final stage there will be a reference check.
If you are successful you will be looking at a salary of €26,000 (gross per annum), a relocation package of 2 weeks in a hotel when you get here, we like the sound of that what about you?

Don't delay click APPLY TODAY.
But if you find yourself asking some questions, please do not hesitate to contact us directly on +353 15 24 24 20.

Ref: JN -012017-2266