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A great opportunity to gain valuable working experience abroad is now open!
HR Globally Talent is an International Recruitment Agency based in Europe with representation worldwide and is now looking for a Technical Support Specialist (Level 1) who wants to join an exciting opportunity in Czech Republic.
As a Technical Support Agent you will be the first point of contact for the end users through Calls, E-mail, Web, and Chat and you will resolve end users issues and requests at the first level. The duties to be achieved will be:
- Diagnose end user issues and troubleshoot all technical issues
- Respond to email tickets and phone calls to resolve inquiries
- Replicate the problems in a test setup
- Collaborate with all the support team and vendors
Requirements for the role:
- German Speaker with Fluent English
- Aptitude for troubleshooting technical issues
- Good Customer Service Skills
- Good Pc skills and IT background
- Strong multitasking skills
If you are Native or fluent in German we want to hear from you!
Sorry, this job post it's no longer available
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