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German Travel Adviser - Lisbon

Job Description

Are you interested in the the tourism sector?Are you fluent in German?As a German Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints.

All this while working for one of the most well-known companies in the business!Mission:

  • Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;
  • Car reservations management (manage, cancel or create new reservations);
  • Advise customers about extra services;
  • Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information;
  • Provide support to the Loyalty Points' online platform;
  • Manage Royalty Points accounts;

Profile:

  • You have High School Diploma or higher;
  • You are native or fluent (level C2) in German;
  • You have good knowledge (Level B2) in English;
  • You have excellent communication skills;
  • You are recognized for your attention to detail and dynamics;
  • You enjoy challenges and you currently looking to join an exciting high growth company.

Benefits:

  • Working contract;
  • Ticket flight refund after 6 months + accommodation during 3 months for people living abroad
  • Initial and continued training;
  • Attractive basic salary + monthly bonus;
  • Transportation allowance;
  • Private Health Insurance (after 6 months of contract);
  • Multicultural environment;
  • Stable work and career development;
  • Reimbursement of flight ticket, for candidates relocating from abroad;
  • Profit from our partnerships with several entities, namely with Gyms and Restaurants, so you can take the most of your experience in Lisbon.

Ref: German trv

Location

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