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German Travel Advisor - Lisbon, Portugal

Job Description

Are you interested in the the tourism sector?

Are you fluent in German?

As a German Customer Advisor located in the beautiful city of Lisbon, you will arrange and manage reservations and customer accounts, provide advice concerning rental-car reservations, reply to queries and manage complaints.

All this while working for one of the most well-known companies in the business!


  • Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;
  • Car reservations management (manage, cancel or create new reservations);
  • Advise customers about extra services;
  • Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information;
  • Provide support to the Loyalty Points' online platform;
  • Manage Royalty Points accounts

Are you?

  • You are native or fluent (level C2) in German; 
  • You have good knowledge (Level B2) in English; 
  • You have excellent communication skills; 
  • You are recognized for your attention to detail and dynamics; 
  • You enjoy challenges and you currently looking to join an exciting high growth company. 


· Contract since the first day at Webhelp

  • 3 months of free accommodation
  • Flight refund

· Initial and continue Training

· Salary and Monthly Bonus

· Welcome Bonus available only for German candidates - 600€ - (300€ After 3 months and 300€ more after 6 months)

· Meal allowance pay in card (free in taxes) - 6.83€/day

· Transport benefit: 20€

· Health insurance after 6 month contract

· Multicultural environment

· Possibility to evolve in the company or to do an international mobility

· Very good facilities (Microwaves, fridges, catering services, very big windows, natural light)

· Location: Parque das Nações, Lisbon

· Close to station - very good accesses by metro, train and bus

Ref: German


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