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Gold Choice Counter Sales Representative Lead

Job Description

The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer's travel needs.

$2,000 Sign on bonus for CSRs!

($500 after 30 days, $500 after 90 days & $1,000 after 180 days)

Competitive Benefits Package!

Bi-weekly Interview Days!

Wednesday, June 29th

(and then every other Wednesday)

10A - 2P and 4P - 8P

SFO Car Rental Facility

780 Mc Donnell Rd, 1st Floor

San Francisco, CA 94128

Please RSVP or

The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer's travel needs.

The key responsibilities and accountabilities are:

  • Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer's travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
  • Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.
  • Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz's policies and procedures, with accuracy and attention to detail.
  • Resolve customer issues and concerns tactfully, using effective customer service techniques.

Educational Background:

High School Diploma or equivalent

Professional Experience:

1- 2 years customer service and/or sales experience required.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets

Ref: 108659

Location

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