"Hospitality Network" Customer Adviser (French)

Job Description

French Customer Service Adviser Job in Porto!

Do you want to work for a market leader in the hospitality industry? We are currently looking for French speakers for their office in Porto.

Starting date: 15.02.2016

Ready to get an international job and enjoying the quality of life of the amazing city Porto?

The Company

Our partner is an innovative leading company in the hospitality industry and having a worldwide presence. 

Your Responsibilities

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Provide quality service and guarantee client satisfaction before, during and after their trip 
- Ensure and participate in the success of the department

Your Profile

- Native level of French + fluency in English 
- Motivated and positive mindset
- Efficiency and organisation skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for a "Top company" 
- 700€/month (x14 per year)
- 5.12€ meal voucher per work-day
- up to 100€ / month Bonus
- Help in finding accommodation and reimbursement of flight tickets

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