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'Hospitality Network' Traveler Adviser

Job Description

Worldwide company recruiting German speaking Customer Service Advisers in Porto.

Do you want to work for a market leader in the hospitality industry? We are currently looking for German speakers for their office in Porto.

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. 

Your Responsibilities

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality 
- Ensure and participate in the success of the department

Your Profile

- Native level of German + fluency in English 
- Motivated and positive mindset
- Efficiency and organisation skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Rotative shift Monday-Sunday (7 am - 11 pm)
- 700€/month (x14 per year)
- 5.17€ meal voucher per work-day
- Up to 100€/month Bonus (after 3rd month)
- Private healthcare insurance (applicable after 6 months) with an on-site Doctor
- Support in finding accommodation and reimbursement of flight tickets
- Great office location in Porto
- 22 vacation days per year
- Start date: 02/10

Ref: ASP01


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