Get similar jobs by email Register →
Our client is a world leader in the sector of business consulting, offering services in the field of Finance, Systems Integration, Telecommunications and Informatics among many others. With operation centers in more than 70 countries worldwide, today this corporation is a globally recognized leader of the "next generation" of business consulting with a reported revenue of billions of dollars. As an employer, our client is ranked among the most innovative companies to work for in various magazines like The Wall Street Journal. This is not only a good chance to get the job you are looking for, but an opportunity to grow in skills and professional experience at the international level and with a globally-known corporation.Scope of employment:
The Human Resources Shared Services department supports business objectives by responding to customer inquiries, processing HR transactions, and administering standardized functions. The HR Specialist’s responsibilities include coordinating and administering specific HR process areas, such as payments and allowances, mobility, personal administration and performance management alongside adherence to Service Level Agreements (SLAs) and Operation Level Agreements (OLAs).Key responsibilities:
- Investigating, assessing and recommending solutions to employee queries.
- Interpreting company policies and procedures, and advising employees and managers accordingly.
- Leveraging standardized global processes, tools, and technologies to ensure a quality service.
- Case management, analysis, tracking, and documentation.
- Managing day-to-day assigned tasks in accordance with SLAs, and OLAs.
- Setting quality standard principles and providing likely solutions to BU obstacles.
- Raising issues with the Team Lead, suggesting practical solutions to day to day issues.
- Participating in projects and migrations as needed.
- Taking ownership of, and accountability of assigned tickets, whilst working collaboratively with other internal HR/Payroll/DM/Finance functions as required.
- A Bachelor’s degree in HR Administration, Business Administration, or related field.
- 1-2 years of HR experience (preferably within an international Shared Services Centre Case management expertise).
- The ability to manage multiple tasks.
- A demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion.
- Excellent verbal and written communication skills in English (French is advantageous).
- Must be able to successfully interact with all departments.
- Exceptional customers focus and service orientation.
- Excellent interpersonal and conflict resolution skills.
- The ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Very competitive remuneration.
- Extensive corporate benefits package.
- State of the art office building in Prague center.
- Free refreshments in the workplace.
- Social events and team building activities.
- Extensive training and coaching.
- Perspective projects with an international scope.
- Positive and social working environment.
Sorry, this job post it's no longer available
- HR Payroll Specialist
€28000 - 32000
For one of our client, an international Shared Service Centre based in Barcelona, we are currently recruiting for an HR Payroll Specialist. The Job In this role, you w...10 days ago
- HR Generalist
€0 - 0
Do you have a hands-on attitude and passion for HR? For one of our client, an international Shared Service Centre based in Barcelona, we are currently recruiting for a...6 days ago
- Recruitment Supervisor - French Speaking
€50000 - 65000
Are you looking for a role as a Recruitment Supervisor / Team Leader where you can use your experience in leading a team of recruiters, sourcing candidates from a vari...about 1 month ago
- Subject Matter Expert with Danish
€40000 - 60000
We are looking for a talented Payroll Specialist to join our client’s payroll team in Prague Responsibilities To be a specialist in the area of HR legislation Ensure t...12 months ago
- Junior Recruiter (Danish/Dutch/French/German)
€16000 - 16000
Are you ready to discover new challenges in one of the greatest cities? For a big BPO company with international environment we are looking for a full-time Junior Recr...3 months ago