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iGaming Customer Service (German)

Job Description

The Company.

Our client is a well-established and internationally known service provider for the iGaming industry. They provide their support services to over 10 countries around the globe, ensuring first-class excellency.

They have a centrally-located, modern and human-sized office in the vibrant city of Barcelona, fantastic culture and international team of professionals.

The Job.

After a quality training program, your responsibilities will be to:

– Help customers via e-mail and live chat on gaming or technical issues (no phone calls involved)
– Assist them with the services and products offered
– Report to the team leaders and other partners

The Profile.

– You speak German at a native level and you have a good level of English
– You are interested in online casinos and betting
– You have empathy, with a problem-solving attitude and an ability to handle pressure
– You are a great team player able to work independently

The Offer.

 Full-time job: 40 hours per week. Rotating shifts: 8 am – 5 pm and 4 pm – 1 am
– Competitive base salary 1500€ gross/ month + commissions + bonuses
– Assistance with NIE and Social Security number (provided you have a work permit)
– Fresh fruit and coffee
– Yoga classes in the workplace and free Spanish classes
– Start date: ASAP

Ref: IGAM2BCN

Location

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