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Inbound Customer Service Advisor – PVH (near) native English

Job Description

The Opportunity

As an Inbound Customer Service Advisor, you’ll be working on behalf of PVH, one of the largest global apparel companies. PVH owns premium global fashion labels Calvin Klein, Tommy Hilfiger and Heritage Brands. You’ll be handling phone and email enquiries from their customers and providing the first class service that they are renowned for.

 

To succeed in this role, you’ll need a natural confidence and empathy when speaking with customers, and be able to draw on your passion for fashion to help guide them through their buying decisions. We’re looking for people who have experience working in Fashion or Retail, who are friendly, with strong communication skills, and who can oversee problems through to resolution.  As the voice of their brand, you’ll make sure every customer is looked after, and receives the top-notch service they deserve, every time.

Ref: R1074220

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