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|Recruiter Name||Kerr Multilingual Recruitment|
|Job Title||Inside Sales Centre Agent|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||£20000.00 - £23000 per annum + Bonus + Benefits|
|Location||City of London, London|
|Date Posted||3 months ago|
Inside Sales Centre Agent
Permanent / Full-Time
Up to £23K + Bonus + Benefits
Our client; a global company within the airline sector is looking for an Inside Sales Centre Agent, providing excellent customer service to passengers, selling tickets and promoting company's services.
Shift rotations: Monday to Sunday
Shifts will rotate from 8.00 a.m. to 16.30 p.m. and from 9.00 a.m. to 17.30p.m.
- Handle reservations and bookings for flights, hotels, railways, including related queries/requests
- Ticketing, issuing, reissuing tickets and refunds
- Operate the VIPS (database) efficiently as well as other internal systems to maintain accurate and up-to date records
- Award mileage deduction using Axess and VIPS
- Call customers in case of irregular operations (cancellations of flights, delays, major strikes etc.)
- Assist with queries from offices, Airports, other sections and other airlines to ensure smooth communications and operations.
- Carry out other duties as instructed by Supervisor/Manager
- Excellent English both written and oral is MUST
- Fluent in Japanese would be a plus
- Strong knowledge of AXESS and AMADEUS systems
- Professional verbal and written communication skills
- Proficient in computer skills
- If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
- We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
- We will keep your application for 12 months. If you would like us to stop processing your data before that time please inform us by sending an email to firstname.lastname@example.org
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