IT Help Desk with Languages (EN,GE,FR,SP,IT,FI)

Job Description

Do you have previous experience with IT support? Are you customer oriented?
Would you like to become a part of successful international company with potential to grow?
Would you like to experience a life in beautiful international student city called Brno with many cultural events?
Send us your CV today!

Responsibilities:
• Serving as a fisrt point of contact for the end users
• Recieving, logging and managing incoming requests via email, phone or web-forms
• Giving first line IT support related to users devices or applications
• Organizing prioritites of tasks
• Following the process of problem solving with the user
• Maintain reports and knowledge base up to date and accurate

Requirements:
• Excellent English knowledge, both writter and verbal, plus one of following languages (German, French, Italian, Spanish, Finnish)
• Previous experience on IT support position
• Good understanding of technology
• Great organization skills
• Coordinating, analysing and problem solving skills
• Customer service orientation

Compensation and benefits:
• Excellent compensation corresponding to the candidate´s experience
• Wide range of benefits (meal tickets, language courses, technical courses, teambuildings etc.)
• Welcoming international work environment
• Training programmes, possibility to grow

Dear applicant, Please read carefully and agree to the following conditions contained in the text below and include it in your application or response to the specific job advertisement for you which you wish to apply. Otherwise we cannot process your job application. 
I, the job applicant, agree that the company CPL Jobs, s.r.o., with its legal address at Rybná 14, Praha 1, Czech Republic and branches in Prague and Brno , may process my private personal data in its role as an employment intermediary/agent (i.e. filing, editing, sorting and providing my CV and private personal data to a third party/employer whose identity will be communicated to me) in accordance with Czech legislative act number 101/2000 Sb. "O ochraně osobních údajů", until such time that I inform you that I no longer wish to have my data processed or stored by CPL Jobs s.r.o. I confirm that I have been notified herein of my rights in connection with access to and protection of my personal information.

CPL Jobs s.r.o.
Tereza Mikšíková
Email: tereza.miksikova@cpljobs.cz
Tel.: +420 515 800 806
Skype: tereza-cpljobs
LinkedIn: linkedin.com/in/terezamiksikova  

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