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IT Helpdesk with Dutch

Job Description

We are looking for a Dutch Speakers that want to join a awesome team in Brno, Czech Republic !

Our client in the Czech Republic provides business-to-business trans-formative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.

They are a leading providers of next-generation consulting, technology and outsourcing solutions. From its Brno Deliver Center they provide services to more than 20 global multinational corporations.

Observe these changes from up close and be at events which are changing the world!

About living in BRNO

Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech.

RESPONSIBILITIES:

• Point of contact for L1 Service Desk.
• Investigating issues engaging with problem management
• Continual service improvement activities.
• Provide guidance to users on next steps to resolve Access issues.
• Continual Service improvement activities.

REQUIRED SKILL SET

• Interest in Technology and willingness to learn and develop new skills
• Upper-intermediate English and Dutch language is an must (min C1) 
• Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
• Autonomous, creative team player in a multicultural environment
• Goal-oriented personality
• Strong communication skills

WE OFFER:

• Permanent contract
• Performance bonus
• Meal vouchers
• Language courses
• Multisport card
• 5th week of leave
• Relocation Support (Initial Accommodation for 2 weeks)
• Expat Assistance Services for new joiners
• Bike Friendly
• Modern offices in the center of Brno, 2nd largest city of Czech Republic

Ref: Dutch Brno 2

Location

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