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IT Network Engineer (Dutch)

Job Description

Join an existing international team of a fast-growing company, which provides modular business management and POS solutions for retail and hotel industry. You will work in a small team, in a family like and stable environment. Besides these benefits an access to a pool in the building is provided. The company is located close to Sant Cugat ( 20 min. by train from the Barcelona city center).

The Job

The main tasks include:
- Implement and configure installations at customer site across Spain
- Working with customers for onsite installations
- Respond to customer inquiries, primarily by telephone and e-mail
- Resolve customer technical issues through troubleshooting simple to complex network problems
- Giving customers remote IT support 
- Meet or exceed all Global Service Desk metrics and process requirements

The Profile

- Native level of Dutch and fluent English. Fluency in French is a big asset.
- Bachelor degree in Computer Science or similar by experience 
- Excellent interpersonal and customer service skills
- Willing to travel (across Spain and occasional travel to the headquarters in Belgium)
- PC technology and knowledge of all Microsoft Windows operating systems and server platforms (windows 2003/2008+R2, Small Business server, XP, Vista, Windows 7&8)
- Knowledge of network protocols (TCP/IP), networking infrastructure (active directry, DHCP, DNS)
- VPN technology (SSL, Barracuda TINA, L2PT/IPSEC, PPTP)
- IP security (hardware firewall/VPN box, MS-ISA server, Forefront)

Ideally expertise in following areas (desirable not required)
- Antivirus solutions (TrendMicroWorry Free)
- Server based computing (RDP, citrix-xenapp)
- Backup systems (Veritas Backup exec, Nas)
- MS-Exchange 2003/2007/2010 and spam filtering (GFI Mailessentials) 

The Offer

- Attractive salary package in line with market conditions: between 22.000€ and 24.000€ / year, based on level of experience
- Permanent contract with a 3 months trial period
- Open-minded, respectful company culture
- Access to a swimming pool in the office building 
- A job where you can be challenged
- A company respectful towards its employees
- An international company with a family company culture
- Open communication and team oriented environment
- Occasional travel to Belgium (for trainings)



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