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IT Team Lead

Job Description

Job Title: IT Team Lead

Language: English

Location: Malta


What will you be doing?

As an IT Team Lead, you will be responsible for business continuity and success of the internal IT operations across our partner's company, as well as ensure that IT solutions will support all functions to grow and perform their duties more efficiently, with customer satisfaction, following security standards and keeping critical services active in a 24/7 operation.


The ideal candidate should be a team player who can form positive relationships at all levels of the business. You should be resilient and approachable with the ability to work successfully in a dynamic, fast-paced environment. We are looking for someone with a proactive mindset who's willing to contribute to our partner's growing team. 


  • Responsible for establishing and implementing the strategic vision and goals for all IT initiatives
  • Lead all aspects of IT and IS strategy and operations, and maintenance needed to support the business
  • Define and maintain routines for asset management, access management, IT operations, incident management, and business continuity
  • Ensure the risk assessment within the IT area is up to date and carry over constant monitoring
  • Responsible for compliance related questions and audits within IT Operations
  • Maintain requirements of ISMS based on PCI-DSS and ISO 27001
  • Review IT policies and maintain manuals related to them
  • Train company employees with regards to Information Security policies and best practices
  • Undertake internal IT audits and system control
  • Point of contact for 3rd party service and equipment providers
  • Ensure budgets are set and followed through
  • Oversee and manage the purchase, maintenance, upgrade and ad-hoc service requests for new and existing hardware and software used internally within the company
  • Manage the monitoring of the IT infrastructure
  • Coordinate and respond to any kind of incidents within the IT area
  • Take initiative, while aware of the accountability and leadership responsibility that comes with it
  • Manage IT staff by training, coaching, motivating, communicating job expectations and appraising their performance
  • Report on the team relevant KPI's on a regular basis
  • Balance the work within the team, coordinate leaves and on call shifts


Who are you?

  • You possess a BSc/Ba in Information Technology, Computer Science or a related professional certification such as Cisco or Microsoft
  • You have proven experience as a Systems Administrator, Network Administrator, or similar role
  • You have strong knowledge in complex network architectures and Windows Server tech stack
  • Experienced in setting up and managing internal infrastructures
  • Outgoing personality with strong communication and interpersonal skill
  • Have a genuine interest in supporting people and finding creative solutions
  • Capable of resolving critical software and hardware issues in a time sensitive manner
  • Experience with ISO 27001, PCI DSS and/or ITIL would be considered as an asset


What we offer:

Apart from their vibrant and sunny offices, and rock-star teams here is what they offer you:

  • Competitive salary
  • Annual fitness allowance
  • Daily fresh fruit
  • Breakfast Wednesdays
  • Private Health insurance
  • Quarterly company and team events
  • VIP tickets to many local events and festivals showcasing world class DJ’s
  • Learning and development benefit
  • Corporate VIP discount scheme 
  • Transport home for those working a late shift
  • Relocation Package (1-way ticket to Malta + 2 weeks accommodation)

Ref: 32843


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