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Japanese Account Manager wanted in Dundalk!

Job Description

Our client, an American provider of customized marketing solutions, is looking for an account manager with fluent Japanese to join the sales team in Dundalk.  

You will be required to sell a range of products to existing customers through outbound telephone calling. In doing so, they will provide our customers with a professional and courteous service, whilst establishing long-term customer relationships.

 

Functions:

  • Phoning customers from existing customer database and generating increased sales;
  • Managing the relationship with existing customers by providing excellent customer service and increasing the breadth of their relationship with the company;
  • Entering orders online;
  • Ensuring samples/brochures, etc… are forwarded on timely basis if required by customers;
  • Participation in product projects when required;
  • Responsible for ensuring the satisfaction of their assigned customers;
  • Primary contact for their assigned customers;
  • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products;
  • Any other duties/projects as directed by Senior Management;

 

Skills/Attributes/Requirements:

  • Minimum of 1 experience in sales or CRM, building relationships with key decision makers;
  • Skilled negotiator;
  • Have the ability to maintain professionalism under pressure; 
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills; 
  • Self-motivated and goal oriented;
  • Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization;
  • Be a good team player;
  • Be fluent in Japanese;

Ability to speak European language(s) a bonus;

Night Shift: 39.5 hrs per week – 8 hours Night Shift is operational between 1:00 AM - 9:30 AM pm from Sun to Fri;

Incentives: highest revenue per agent/team – daily, weekly & monthly incentives such as Hampers (Wine/Chocolate), Boxed Gift Sets, Vouchers for Shopping Centres;

 

The company provides visa assistance for those candidates that don’t hold a Stamp 4 or Eu Passport.

Ref: 4637

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