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L2 Unified Communications Engineer (Spanish)

Job Description

Would you like to take the next step in your IT career? Are you interested in joining a brand new hub in the exciting city of Prague? Then this is your position.

The Company.

Our client is an international award-winning IT services provider with the world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Unified Communications Engineer speaking Spanish.

The Job.

You will provide professional technical support to an external client. The main tasks include:
– Identify and manage the root of incidents
– Solve technical issues within service agreement
– Contribute with your knowledge to performance reviews and suggest improvements
– Analyze the recurring incidents and solve them through problem management process

The Profile.

The ideal candidate has already gained experience in unified communications support and would like to further develop it.
– Spanish and English on a business level (spoken/written)
– Experience in any of the following technologies:
  – Cisco Call Manager
  – Polycom
  – Tandberg
  – Alcatel
  – AudioCodes
  – Microsoft Lync / Skype for Business
– Any IT certification will be considered as a plus
– Dynamic and performance driven working attitude
– Open minded and positive nature
– Interested in further developing acquired IT skills

The Offer.

– Competitive salary above the average of the market
– 8 hours work shift between 6 AM to 6 PM
– Relocation package
– A chance to work in the company which was recognized and awarded as a Top Employer for providing the best possible work environment
– Working with the exceptional clients which are the leading providers of financial services, healthcare, media, and communication etc.
– An international atmosphere with the most talented IT professionals
– Constant support on the direction of career growth within the company
– Extra training and certification opportunities for professional development
– Brand new office with a fresh startup environment enriched with great entertainment activities
– Extra compensation for providing support to clients outside regular hours on an “on call”
– Start date: ASAP

Ref: DPU004


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