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Legal Customer Service Advisor (Native English + Spanish)

Job Description

The Company.

Our client is a company located in Barcelona, providing legal services of greatest quality all across Spain. The company delivers the most effective solutions to people who buy property in Spain and face legislation uncertainties.

Every employee in this company is held as a member of a family and treated with the greatest amount of respect. Pleasant and positive atmosphere inside the office is a key to the outstanding results there.
If you are motivated to gain experience in legal services industry and deliver a great input of your own, the company is ready to welcome you as a new member of a family!

The Job.

Legal Customer Service Advisor is the first contact of customer’s interaction with the company. You will be creating and maintaining the best relationship with customers and guiding them from the beginning of an inquiry till the most suitable solution.

– Managing incoming inquiries of customers via phone and email
– Building and maintaining close relationship with customers
– Managing documentation and preparing contracts
– Consulting with legal professionals inside the company in search of the most suitable solutions
– Delivering an exceptional experience for customers at every interaction

The Profile.

– You have a native UK (or US) English level and fluent Spanish
– You have minimum 1 year of experience in customer service
– Administration experience will be considered as a plus
– You are quality and service oriented
– You are able to handle complex situation and are solutions oriented
– You have great communication skills, both oral and verbal
– You have a proactive character with an ability to perform great in a team
– You are already settled down in Barcelona

The Offer.

– Salary in-line with market conditions
– Working hours Monday to Thursday from 9:00 to 18:30 or from 10:00 to 19:30 / Friday 9:00 to 15:00
– A diverse role, combining customer service, administrative and coordination tasks
– A job within a small team with pleasant and positive atmosphere
– Full training and preparation provided
– Start date: ASAP 

Ref: SLR012


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