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Linux Server Engineer

Job Description

Job description:

Job purpose is to work within a remote infrastructure support team located in Lodz. You will be administrating and maintaining a number of servers for our Customers. You will be part of a fast growing RIM facility located in Lodz with focus on establishing global service delivery department.

Responsibilities:

  • Works within support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of the customers’ environment and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified.  Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Co-operates with account team and/or vendor support to provide technical input into incident and problem resolution process. 
  • Escalates issues as necessary to deliver required service level.
  • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements.  

Skills required:

  • Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)
  • Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge
  • Self-motivated, team player with great communication skills and business understanding
  • Verbal and Written English including Technical Vocabulary 
  • More details on technologies available upon request.

We offer:

  • development and training opportunities
  • innovative teams
  • international environment
  • professional certifications

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Location

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