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Logistic Customer Service Advisor (French + Dutch)
Recruiter Name | Blu Selection |
Job Title | Logistic Customer Service Advisor (French + Dutch) |
Job Type | Permanent Contract, Full-Time Position |
Our Reference | LCSFR |
Industry | |
Salary | 20000 - 20000 |
Location | Barcelona |
Date Posted | over 1 year ago |
Expiry Date | 2017-06-26 |
Job Description
Our client is a well-known multinational shared service centre established in Barcelona. For their International Business Support department, they are currently looking for a French and Dutch speaking candidate as Customer Service Advisor.
Our Client offers a dynamic and multicultural work environment with great learning opportunities.
The Job
*Order management
• Handle inbound calls from French and Dutch business customers
• Ensure all orders are entered efficiently into the CRM system
*Customer relations
• Handle customer enquiries and customer complaints, investigate causes, record findings, and escalate to management
• Maintain information of customers in the CRM system
*Data management
• Proactively maintain customer accounts. This will include remotely monitoring supply needs, coordinating production schedules and delivery windows, as well as maintaining customer contact.
• Be the first point of contact for French and Dutch clients
The Profile
• French and Dutch on a business level
• English advanced
• Min. 2 years of experience in b2b customer support
• Proven ability to identify customer needs and respond proactively
• Able to work under pressure
• Detail oriented and customer focused
• Team player with an excellent work ethic
• MS Office skills
• SAP would be a plus
The Offer
• First 6 month-contract + permanent contract
• A multicultural working environment, with +20 nationalities in the office
• A job at the end client, in the European Shared Service Centre
• A company which put top priority on the learning and career development of their employees
• A dynamic and fun team
• A respectful work environment and employer
• A company with worldwide presence and reputation
• Additional employee benefits such as discount in fitness club, parking, retirement plan, life insurance, gift cards, etc.
• Start date: asap
Reference: ACC02
Ref: LCSFR
Expired Job
Sorry, this job post it's no longer available
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