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Our client the biggest financial payment platform in the world and plays a fundamental service in democratizing services making commerce for businesses and individuals more simpler and more accessible. They are now looking for a keen German speaker to join their team in Dublin, Ireland.
As a Merchant Vetting Agent within Risk Operations your primary responsibilities will be to review merchants applying for high risk products and features. It will be critical for a Merchant Vetting Agent to stay knowledgeable on vetting policies and procedures and to continually provide input on current trends to management. Your duties will include to work on assigned fraud queues, emails, service requests, appeals, PET tickets, PET chats, and other escalations or tasks as assigned.
• Fluent in German and English
• Customer Service Skills
• Ethics and Values
• Time Management
• Integrity and Trust
• Business Acumen
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