Get similar jobs by email Register →
Be Part of It
You will be representing a world-leading car manufacturer who requires Customer Service Advisors with language abilities in order to address their expanding international markets for brand new models hitting the market right now. This organisation provides a contemporary working environment with a diverse team based in the culturally rich Bucharest!
You will be responsible for receiving inbound customer calls, dealing with any requests or issues that could range from organising emergency services to helping drivers find their way to an important meeting or holiday destination. In return, you will work in a fun and dynamic environment with opportunities for career development, all while gaining an invaluable international experience! Some of your key responsibilities will include:
- Help drivers navigate through Europe with queries on everything from directions to their hotel, to queries about how far the nearest gas station is.
- Perform remote vehicle diagnostics using the latest technology
- Occasionally, managing emergency response calls in the case of accident collisions and medical emergencies by coordinating the respective emergency services if needed for the customer
- Overcoming language and cultural barriers
•Previous experience within a contact centre environment is advantageous but not essential
- An intermediate level of English (for training) plus two additional languages from the following (German, Italian, Dutch, French, Czech, Danish, Finnish, Greek, Hungarian, Norwegian, Slovakian, Slovenian, Swedish, Russian)
- Flexible in regards to working hours
- IT literate
- Great communication skills
- Ability to build and maintain relationships with customers
- Sensitivity and professionalism to deal with pressurised situations calmly and responsively
Up for the Adventure?
Then get in touch with us today, we can’t wait to hear from you!
Sorry, this job post it's no longer available
- Swedish Customer Service Advisor
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Swedish Speaking Customer Service Advisor for their client based in Trafford Park, Gre...3 months ago
- Spanish Customer Service Advisor
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Spanish Speaking Customer Service Advisor for their client based in Clerkenwell, Londo...3 months ago
- Legal Customer Service Advisor (Native English + Spanish)
€16000 - 20000
THE COMPANY Our client is a company, located in Barcelona, providing legal services of greatest quality all across Spain. The company delivers the most effective solut...about 1 month ago
- Finnish Customer Service Agent
Asiakasyrityksemme on yksi maailman nopeimmin kasvavista online-kasinoista. He aloittivat työnsä maaliskuussa 2016, ja ovat jo nyt saavuttaneet virstanpylväitä, joihin...3 days ago
- German Speaking Customer Service
€0 - 20000
Due to the increased growth of our client in Greece, we are looking for a highly motivated and energetic German Customer Support Executive to join our team. This perso...9 days ago