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Multilingual Customer Service Advisor 3006

Job Description

Be part of it

Located in Sofia our client offers a contemporary working environment, world class training and generous remuneration as well as the opportunity to work with highly desirable brands. Due to expanding business requirements they are looking for an enthusiastic, customer-centric team player to work for one of the world’s best known travel brands. If you have a love for travel and want to make it into a career, this is the best place to do it!

Your challenge

This client is looking for an energetic, customer focused individual to join their team. You will interact daily with customers and travel professionals via phone, e-mail and forums. You will receive inbound calls and consistently deliver excellent customer service. Some of your daily tasks will include:

• Receive inbound calls consistently meeting and maintaining standards and goals
• Negotiate and troubleshoot queries in order to satisfy the needs of the customer
• Promote the company’s service
• Work effectively and concisely within a larger team structure to meet company goals.

Your resume

•Fluency in Italian, Spanish OR French with a good level of English

•Minimum of a High school, College or University degree

•Previous experience in a Sales and/or target driven environment would be a bonus!

•Confident and outgoing individual who can easily build a good rapport with clients

•Highly IT literate with a good knowledge of MS office applications

•Excellent organisational and problem solving skills

•Ability to work in a sometimes stressful, target driven environment

•Ability to work both independently, and as part of a team and the ability to prioritize work load

Up for the adventure?

Then get in touch with us today, we can’t wait to hear from you!

Ref: 3006

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