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|Recruiter Name||Nordic Jobs Worldwide|
|Job Title||Norwegian Customer Service Advisor to Belfast|
|Job Type||Permanent Contract, Full-Time Position|
|Our Reference||Norwegians to Irland|
|Salary||18000 - 21000|
|Date Posted||26 days ago|
Our client work in partnership with one of the world's largest e-commerce and internet payment companies. In Belfast, we provide support for their Danish, Dutch, Norwegian & Swedish customers.
· Providing a high level of professionalism and customer service for a world leading brand
· Handle and respond to inbound phone calls and occasional email inquiries in a call centre environment
· Research and resolve inquiries verbally, in writing and online
· Maintain and promote a positive attitude whilst meeting productivity goals
· Maintain high confidentiality at all times
Are you what we’re looking for?
· Fluency in written and spoken English & Swedish, Danish or Norwegian
· A minimum of 3 months’ experience in a customer service environment
· Experienced with Microsoft Office & good working knowledge of internet. The ability to learn and adapt to new software
· Ability to work to targets, handling times and customer satisfaction
· Experience of working in a team environment
· Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email
· Ability to multitask, plan and organize.
40 hours/week on a rotational shift pattern, Monday to Sunday, 7. 00-18. 00
What can we offer you?
· Bright, modern, exciting place to work with excellent staff facilities.
· City centre location.
· Onsite gym, yoga room and cafe.
· 28 days annual leave.
· Employee discounts scheme.
· Pension scheme.
· Excellent relocation package.
· Annual Reward & Recognition Ceremony.
· Professional development opportunities.
For more information about the position send your English CV to marte.hansen@nordicjobsworldwide. com
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