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If you speak Norwegian and are looking for a customer service job, one where you are not constantly on the on the phone all day AND you have previous experience in an e-commerce based customer service job, then this could be the perfect job for you. It is based in Belfast and you could earn £16,598 gross per annum with great benefits.
What will you do in this job?
As a customer care agent, you will be responsible for responding to customers via phone email and chat. On a daily basis you will be handling online queries in regards to payment issues, product information, complaint handling etc. Furthermore you will monitor a numbner of online communities to make sure no offensive language is used and to spell check advertising from time to time.
What is the job?
As a Norwegian Customer Support Representative you will be working for one of the largest and most well-known on-line brands globally. All Norweigan Customer Service will do via email and chat so this Norwegian job is ideal for someone who wants to move off the phone. Your day-to-day tasks will be handling of on-line queries about payment issues, product information, complaint handling and other questions. Furthermore you will monitor a number of on-line communities to make sure no abusive language is used and to spell check advertising from time to time.
Who will you be working for?
Our client nearly 15 years established now employing over 600 employees in the UK and Northern Ireland is a technology and services provider. With this particular client looking for a number language speakers they are currently looking for a Norwegian speakers for customer service.
With quirky benefits offered such as a weekly snack and getting you birthday off of work this client know how to treat their employees well.
Who are we looking for?
First of all we are looking for a near native Norwegian speaker who also has a confident level of English to join the customer service team and that you have between 6-12 months previous expereince in customer service in areas such as fraud investigation, card issuing, transaction processing etc. This previous experience is important as this is an ecommerce based customer service job. You have a good working knowledge of MS office, PC based internet and software applications too. You are target driven, extremely customer focussed and work well with others. Lastly we are looking for someone who has a genuine interest in working in Belfast.
Where would you be working?
Belfast is where you will be working, Belfast is in Northern Ireland a city bursting with life, where the local are great craic (fun), there are plenty of bars and restaurant’s to socialise and you will always have amazing things to do and see with the likes of Giants Causeway, the Titanic Museum and its beautiful views.
Interview & Salary
The interview process for this Norwegian Customer Service job agent job is 3 fold, you will be invited for a quick phone screen, then an online email assessment and lastly a phone interview making it great for those who live abroad, you don’t have to fly over for an interview.
If you are successful you will offered a yearly entry level salary of £16,598(gross) and great bonuses, once you reach your targets that is, along with great benefits such as a monthly transportation allowance, a number of discounts on goods or services and much more.
If you have any questions about this Norwegian Customer Service job please do not hesitate to contact us
Ref: JN -102014-1592
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