Get similar jobs by email Register →
|Recruiter Name||Betting Connections|
|Job Title||Norwegian speaking Customer Service Manager - Malta|
|Job Type||Permanent Contract, Full-Time Position|
|Location||Sliema, Malta, Malta|
|Date Posted||about 3 years ago|
- Initially, learning and assimilating the CS culture of the company
- Planning and delivering CS strategies across the company encouraging customer retention
and customer loyalty.
- Building-up strategies, procedures, workflow and team.
- Working closely with all departments to ensure the CS works effectively for all aspects of the
- Producing reports based on campaign’s performance, defining and executing CS Reports and Customer Satisfactions Analysis.
- Strong orientation to team work and good communication skills, to empower collaboration and motivation in the organisation.
- Improving the current Customer Support Tools and suggesting new CS capabilities.
- Developing testing strategies for all aspects of the CS to ensure the most effective approach
for the company and its products.
- Ownership of the CS channels towards potential and existing customers.
- Ensure full support activities are executed accurately in-order to serve players in the
different customer life-cycle stages.
Who we are looking for:
- Experience in customer service
- Strong knowledge of the gaming industry.
- A team player with Leadership and Motivational skills,
- Helpful, diplomatic and honest individual
- Excellent communications skills
- Great reporting and presentation skills
- Good at surfing the web, using CS-Tools and MS Office
- Language skills: fluent in English, Swedish, Finnish, or Norwegian knowledge will be
- evaluated as a plus
- Ambitious and can imagine a future career in the iGaming industry
Sorry, this job post it's no longer available
- Norwegian Customer Service Consultant
€1300 euro per month
Drømmer du om å bo i Hellas og om en spennende jobb der du vil få internasjonal erfaring og nye opplevelser? Dette er din sjanse å ikke bare bli medlem av vår store fl...14 days ago
- Norwegian Customer Service - Belfast
€16000 - 20000
Job Summary If you speak Norwegian and are looking for a customer service job, one where you are not constantly on the on the phone all day AND you have previous exper...about 2 hours ago
- Dutch Online Gaming Customer Service - Malta
€22000 - 24000 per annum + Great Benefits & Relocation Package
More & More people are joining the online gaming revolution! But what happens when a glitch or bug pops up in the middle of their experience? We're looking for Dutch c...8 months ago
- Norwegian Customer Service Agent to beautiful Riga!
€10000 - 50000
Nå ser vi etter kundeservicemedarbeidere til vakre Riga i Latvia for vår internasjonale kunde! Ser du etter en opplevelse samtidig som du kunne tenke deg administrativ...16 days ago
- Multilingual Customer Service Superstar to Malta (Finnish, German, Danish)
€24000 - 30000
With a rapidly-growing team of rock-star Ambassadors, handling 24/7 support in five languages, we are looking for talented individuals to join and grow within our team...8 days ago