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Norwegian Speaking Customer Support

Job Description

Norwegian Speaking Customer Support

Dublin, Ireland

€23,805 + bonus up to €2k a year

Our client requires candidates with general interest in photography.

 

The role involves providing first-line technical support for basic or routine photography related queries for a leading camera manufacturer. 


Ensuring high levels of customer service and successfully complete training activities to maintain technical and product knowledge

Experience required: 
•Written and oral fluency in English and Norwegian.
•Excellent communication skills: verbal, written, listening, probing & reading
•Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations to solve customer problems
•Ability to employ patience and self-control in handling irate customers
•Ability to follow proper procedures and work within established guidelines
•Ability to set expectations and deliver information in a positive way
•Adapts well to changing circumstances, direction, and strategy 
•Be able to work as part of a strong and collaborative team

 

 

Benefits: 
•20 days annual holiday + 9 statutory days entitlement
•Free Parking
•Games Room / Breakout area
•Pay for Performance bonus program
•Discounts with various high street brands

Recruitment Direct is acting as a recruitment agency

Ref: sm7866888979dub

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