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Norwegian speaking Service Agents to Barcelona

Job Description

H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. We are present in all online markets, where we serve both online and store contacts from all brands within the H&M group. Today we are around 3000 employees and work at 11 locations all over the world.  

We are looking for Norwegian speaking Customer Service Agents who already have NIE-numbers sorted. 


Work conditions:    

• Full time position 40h week.  

• The contract starts with a paid training for 2 weeks.  

• It is necessary to have availability between opening hours 8:00h. - 21:00h. from Monday to Sunday. Due to rotative shifts: mornings or afternoons.   

• You will know your schedule 4 weeks in advance  

• You will work an average of 8 h + 30min for lunch time (not paid). (within those 8 hours of work, you will have 2 breaks of 15 min. each paid  

• From Monday to Sunday you will have 2 days off, sometimes during the week or sometimes at the weekend, they can be together or separated.   

• Type of contract: We offer permanent contract from the beginning.  

• 22 days of holiday for a working year.    


• As a main benefit the employee will enjoy 30% shopping discount in all H&M group and other company’s discounts.   

• You will enjoy a day off on birthday day.  

• Big open working spaces close to Barcelona city centre.  

• Celebrations, parties, free vegetables, free juices, free coffee and tea etc.  

• Growth opportunities.  


Send your English CV to to start the application process today!


About Nordic Jobs Worldwide

We are a professional Nordic recruitment company, specializing in bringing together candidates from Sweden, Finland, Norway and Denmark with companies all over the world.

Nordic Jobs Worldwide is the largest recruitment company in the Nordic region and we match the most exciting job with Nordic talent. Over the last 2 years we have helped over 1000 candidates from the Nordic countries to get their dream job with our partners in over 28 different countries.

Ref: HM


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