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Norwegian speaking Technical Support Agent

Job Description

Are you interested in learning new things, developing yourself professionally in the IT industry and working with skilled colleagues with Scandinavian values in the capital Riga?

TietoEVRY in Latvia, ensuring IT training for our employees to secure IT support for our customers and develop further in the IT field. In addition to working normal working hours and the opportunity to work remotely within the borders of Norway!

As part of your job, you will be responsible for:

  1. Provide first-line support to customers in the Nordic region and around the world via phone, ticketing systems and other tools
  2. Ensure high-level customer satisfaction and interact daily with colleagues, customers, IT professionals
  3. Troubleshoot problems and provide solutions using the in-house knowledge base
  4. Continuously maintain and develop one's work-related knowledge

Qualifications

  1. You speak a minimum of B1 level of Norwegian or fluent Norwegian – both in writing and orally
  2. You learn quickly and easily adapt to new environments and situations
  3. Good communication skills, see solutions to challenges and have a great passion for customer service in general
  4. Eager to take initiative and "I can do this!" attitude
  5. You are responsible and have an ability to work independently and prioritize the most important tasks first

TietoEVRY offers you

  1. Work experience at international level in one of the Nordic region's leading global IT companies
  2. Professional and personal development opportunities
  3. Scandinavian values, business stability and transparency
  4. Dynamic and motivating working environment
  5. You will work during normal working hours and have the opportunity to work from home in Latvia
  6. Competitive pay
  7. Latvia's best health insurance
  8. Good career opportunities and individual professional development tailored to your wishes

Looking for a unique opportunity to join the Nordic region's leading IT company and get your foot inside? Send us your application today! We interview all candidates on an ongoing basis.

 

Nordic Jobs Worldwide

We are a professional Nordic recruitment company, specializing in connecting candidates from Sweden, Finland, Norway and Denmark with companies from all over the world. Nordic Jobs Worldwide is the largest recruitment agency in the Nordic region, where we match the most exciting jobs with Nordic talent. Over the past 2 years, we have recruited and helped over 1,000 candidates from the Nordic countries to their dream job with our partners in over 28 different countries.

Ref: REF13

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