Get similar jobs by email Register →
|Recruiter Name||Delegate International Recruitment|
|Job Title||On-Site Support Engineer|
|Job Type||Permanent Contract, Full-Time Position|
|Date Posted||over 1 year ago|
Be part of it
This role is with a leading machinery manufacturer who operates in 5 European countries. They are currently recruiting in the roaman Umbertide for engineers and technical support. They offer a modern workplace and a lot of responsibility with this job. Being inhabited since the pre - Roman time, Umbertide is rich in history. This is what gives this place it's amazing charme. Whit over a 150 sun hours Umbertide is ideal for sun lovers!
This role is perfect for individuals with an interest in technology and a passion for helping people! You will be providing 1st level support for customers and helping to identify and solve issues. Other tasks you will be undertaking include:
- Assisting engineers with queries relating to works
- Ensure that all clients records and tickets are up to date with status changes and relevant documentation
- Manage and administer all recalls, escalations and complaints in accordance with customer procedures/policies
- Fluent in written and verbal Italian and English
- Possess the ability to work under pressure.
- Have a good all-round understanding of ticketing and customer care with emphasis on excellent service delivery
- You will have at least 1 year of experience working in a similar role and will be accredited with an industry recognised qualification.
- Have a good telephone manner and strong customer service skills
Up for the adventure?
If you fit the job description and are up for the challenge we’d love to hear from you today so get in touch!
Sorry, this job post it's no longer available
- Network Support Engineer (German) – Remote
€55000 - 75000
Would you like to take the next step in your IT career? Are you interested in an opportunity to work completely from home? Then this is your position. The Company Our ...7 months ago
- French Technical Support Advisor
TECHNICAL SUPPORT ADVISER - BARCELONA, SPAIN Responsibilities: •Maintain client relationships through product support over the phone •Respond to incoming calls and ema...20 days ago
- Norwegian Technical Support Analyst
€24000 - 26000
Vi søker Norsktalende til en spennende stilling i Dublin! Som teknisk supportanalytiker vil du jobbe med å løse eksterne brukere sine IT-problemer ved hjelp av en førs...23 days ago
- Portuguese Tech Support
€24000 - 25000
Check it out Madrid is Calling! We’re looking for a near native Portuguese with good English! You have a minimum of 3 years Tech support experience in the B2B Sector a...2 months ago
- Swedish Technical Support Analyst
Are you a Swedish speaker looking for adventure abroad? We are currently looking for Technical Support Analysts to join our partner in Dublin, Ireland. Our partner is ...2 months ago