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Online Driver Support Agent (German)

Job Description

Are you a dynamic and passionate person? Are you interested to work for a revolutionary and brand-new project and ready for a new experience in the metropolitan city of Barcelona?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

Their Client provides innovative transportation services in Europe. They were built up in 2017 and are consistently growing in the European market.

The Job.

This position requires an impeccable communication with clients via text and email.
– Provide live support trough SMS and email-based communication
– Guarantee a high-quality customer service
– Ensure a fully understanding of customers’ needs
– Ensure meticulousness and high attention to details
– Having a full understanding of the project in order to professionally answers to daily inquiries
– Provide efficient and proactive support to clients

The Profile.

– You are native German and have an excellent level of English
– You are a savvy and powerful communicator
– You are reliable and eager to learn
– You are passionate about customer support
– You are dynamic and charismatic
– You are professional and have a quality minded attitude
– You are open-minded and flexible

The Offer.

– Salary: 16.500 Euro Gross/year + bonus up to 1500 Euro Gross/year + Spanish classes provided
– Working hours:
Shift 1: Monday – Friday: 7 am – 4 pm
Shift 2: Monday – Friday: 12pm – 8pm
– A full-time contract (39 hours/week; 5 days/week)
– fully paid training
– A stable position
– Relax and friendly work environment
– Multiple Career opportunities, as it is a fast growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
– Dynamic and open working environment
– Start date: first week of September

Ref: CVVG01

Location

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