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We are seeking Customer Service Agents with fluent German / Danish / Dutch / Norwegian / French / Swedish / Arabic / Turkish to join their exciting Dublin team.
You will be responsible for meeting the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and sevices; act with customers in mind; establish and maintain effective relationship with customers and gain their trust and respect.
To be successful candidate you should have:
- Fluency in second language listed above essential
- Excellent understanding of English
- Strong customer service skills
- Ability to work within a dynamic team
- Ability to effectively respond to demanding customer needs
- Attention to detail and accuracy
- Previous customer service experience desirable
- General IT skills including knowledge of Microsoft Office programmes