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Order Processor - Dutch & English - Amersfoort

Job Description

Our client is looking for a Dutch & English speaking Order Processor to interact with their customers and internal departments. In this position you are responsible for all domestic and international orders for BeNeLux. You will be interacting with internal departments like (Sales, Operations and Accounting) and be in contact with our customers regarding their order status.
You are responsible for managing the entire order flow (including order-entry) by getting ship dates, lead times, and orders back to the sales department and our customers in a timely manner.

Main tasks

  • Order Entry
  • Order management
  • Follow up on order related issues via phone, email, hard copy orders for customers and all departments in the Europe office
  • Inform customer and Sales regarding ship dates, planning and product issues
  • Work with the Supervisor to expedite all required products from the US office
  • Maintain the daily upcoming shipment report to check the stock levels and process orders
  • Fill out required export documents
  • Deal with stock issues like: stop ships, deviations, engraving orders, re-schedules of new products etc.
  • Communicate with Operations Dept. regarding the order flow, which orders can or cannot go.
  • Monitor if 'adjusted orders' are taken care of and cut off times are met.
  • Upkeep of administration within Order Processing department

Requirements

  • Fluent Dutch and English, spoken and written
  • Detail oriented
  • Able to multitask
  • Good at determining priorities
  • Work efficiently and with little supervision
  • Have a sense of urgency when handling issues

Ref: 2005 -5789

Location

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