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Order Processor - French - Amersfoort

Job Description

In this position you are responsible for all domestic and international orders for the French market. You will be interacting with internal departments like (Sales, Operations and Accounting) and be in contact with our customers regarding the order status. You are responsible for managing the entire order flow (including order-entry) by getting ship dates, lead times, and orders back to the Sales department and our customers in a timely manner.


  • Order Entry
  • Order management
  • Follow up on order related issues via phone, email, hard copy orders for customers and all departments in the Europe office
  • Inform customer and Sales regarding ship dates, planning and product issues
  • Work with the Supervisor to expedite all required products from the US office
  • Maintain the daily upcoming shipment report to check the stock levels and process orders.
  • Deal with all kind of stock issues; "stop ships", deviations, engraving orders, ER's, re-schedules of new products, discontinued products and inform the customer and Sales department.
  • Work with Operations regarding the order flow, which can or cannot go.
  • Monitor orders to ensure that adjustments are taken care of and cut off times are met
  • Upkeep of administration within Order Processing department


  • Native level of French and fluent in English, Dutch is a plus
  • You must be detailed oriented, have the capability to multitask, be able to determine priorities, flexible and work efficiently with little supervision.
  • Excellent communication skills
  • Good computer knowledge

Ref: 2005 - 5542


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